Community Adaptations Officer (Scale 5)
Enfield Council
Role
Who You Are
You are a dedicated individual with a deep understanding of the technical and legislative aspects related to community adaptations. You are proactive, customer-focused, and capable of adapting to changing work demands. You possess strong problem-solving skills and have experience working within a Social Care setting, ideally with vulnerable service users with disabilities.
What the Job Involves
As a Community Adaptations Officer, you will provide technical and administrative support to ensure effective service delivery within the Integrated Community Equipment Service. Your responsibilities include offering technical advice, managing customer enquiries, and ensuring high standards of customer service. You will be responsible for updating administrative systems, participating in project teams, and supporting the procurement of goods and services. You will actively contribute to improving service efficiency by assessing and implementing necessary adaptations and ensuring compliance with corporate and legislative requirements.
Skills
- Strong technical and legislative knowledge
- Excellent customer service and communication skills
- Ability to manage and prioritize workloads
- Proficiency in administrative systems and databases
- Experience in Social Care settings
- Problem-solving and adaptability