Fleet Service Advisor (Scale 6)

Who You Are

You are a detail-oriented individual with a knack for organization and a passion for supporting fleet operations. You excel in communication, both internally with team members and externally with service providers, ensuring seamless operations and high-quality service delivery.

What the Job Involves

This role involves coordinating with the Fleet Operations Manager and workshop supervisor to deliver high-quality repairs for the Council’s vehicle fleet and associated equipment. You will manage Service Level Agreement meetings with internal customers to establish and monitor service standards. You'll be responsible for accurately maintaining records of all Council vehicle and equipment assets in the database. Additionally, you will be the primary contact for workshop and service queries, schedule inspections, services, and MOT appointments, and collaborate with external service providers to ensure alignment of these schedules with workshop availability.

Skills

• Strong communication and interpersonal skills
• Excellent organizational and scheduling abilities
• Detail-oriented with strong record-keeping skills
• Ability to liaise effectively with internal and external stakeholders
• Proficiency in data management and using databases