Dis-repair Lead

Who You Are

You are an experienced professional with a background in handling housing disrepair cases, adept at managing a variety of tasks as requested by your line manager. Your strong communication, planning, and organizational skills enable you to effectively monitor and review KPIs of disrepair cases while collaborating with different departments and external partners. You are a flexible individual who adapts well to change, known for your high level of accuracy and proficiency in IT.

What the job involves

In this role, you will manage a caseload of housing disrepair cases, coordinating repairs and maintenance activities to ensure they meet quality standards and adhere to contractual obligations. You'll oversee the expenditure budget, ensuring efficient allocation while working closely with the legal and insurance teams. This is a 35-hour-per-week position based partially in the office, covering a vacant post with the potential to secure the position permanently when it becomes available.

Skills

• Experience managing housing disrepair caseload
• Communication skills (written and verbal)
• Team working skills
• Planning and organizational skills
• Decision-making abilities
• Flexibility and adaptability
• High accuracy level
• IT literate (Microsoft packages)
• Background in building and maintenance
• Relationship-building skills