Building Control Technical Support Officer (Scale 6)

Who You Are

You are a detail-oriented, technically adept individual with a working understanding of the technical and statutory requirements of Building Control. You possess experience in interpreting and using complex information, maintaining accurate records, and adhering to procedures. You are an effective communicator who can provide expert advice and collaborate with both internal and external stakeholders. With a good grasp of relevant legislative frameworks and systems, you excel in delivering services on time and contributing to service improvements.

What the Job Involves

As a Technical Support Officer in Building Control, you will be responsible for managing Building Control applications and ensuring the efficiency and effectiveness of administrative processes. Your duties include monitoring tasks, processing and validating applications, handling financial transactions, and maintaining statutory records. You will produce performance reports, support customer service developments, and help implement service improvements. Regular interaction with professional bodies and service users is expected. You'll also be involved in organisational adjustments to align with legislative changes and uphold data protection standards.

Skills

• Technical understanding of Building Control regulations and processes
• Ability to communicate technical and statutory information effectively
• Strong organisational and case management abilities
• Experience with building control databases and systems
• Capability to meet deadlines and work within a performance framework
• Proficiency in handling financial transactions and calculations
• Responsiveness to customer queries and managing expectations
• Problem-solving skills and adaptability in challenging situations
• Commitment to collaborative working and continuous improvement