Anti-Social Behaviour Officer (SO2)

Who You Are

We are looking for a passionate individual who is customer-focused and driven to help improve residents' lives and local communities. Highly organised and able to plan, prioritise, and risk assess within a fast-paced environment. You should have good interpersonal skills and take pride in making a difference in communities.

What the Job Involves

The main duties include participating in multi-agency working with internal and external partners, using your initiative to effectively manage a range of ASB cases from first report to conclusion, including legal action when required. You'll manage ASB cases in line with the incremental approach, identify and manage risk levels of all parties involved, plan and prioritise to meet targets and deadlines, attend partnership meetings, and support vulnerable residents. You'll also provide support and signpost to domestic abuse survivors and maintain accurate records. An enhanced DBS check is required.

Skills

• Customer-focused
• Highly organised
• Strong planning and prioritisation
• Risk assessment
• Interpersonal skills
• Case management
• Knowledge of legal frameworks
• Multi-agency collaboration
• Community engagement
• Supporting vulnerable individuals