Homeless Housing Coordinator (SO2)

Who You Are

You are a dedicated professional with a strong commitment to preventing homelessness and a deep understanding of housing policies and legislation. You are proficient in handling complex legal matters, including tenancy agreements and possession proceedings, and you are able to provide clear, accurate advice to tenants, landlords, and other stakeholders. Your ability to work collaboratively with internal and external partners, while managing caseloads efficiently, sets you apart in this role. You possess excellent communication skills and can effectively converse with the public in English.

What the Job Involves

As a Housing Coordinator, you will provide a high-quality service of housing options, advice, and homelessness prevention casework. Your responsibilities include processing homeless applications, offering accurate legal advice, and utilizing prevention tools to sustain tenancies or find suitable accommodation. You will collaborate with teams to arrange home visits, manage rent deposit schemes, and interpret complex legal matters. The role also involves responding to legal challenges, liaising with medical assessment officers, and working alongside partner agencies to support people with special needs. You will comply with safety regulations and contribute to safeguarding children and vulnerable adults.

Skills

• Expert knowledge of welfare and housing legislation
• Experience in preventing homelessness
• Ability to manage caseloads effectively
• Strong problem-solving and negotiation skills
• Excellent communication and customer service skills
• Ability to interpret and explain complex legal matters
• Good computer proficiency and IT database navigation
• Collaborative and team-oriented approach
• Commitment to equality and safeguarding practices