Later Living Officer (Sheltered Housing Officer) (SO1)

Who You Are

You are a dedicated and proactive individual who thrives in both independent and team environments. You have a strong commitment to supporting service users in achieving their outcomes and contributing to the development of a well-functioning service. You are flexible and adapt easily to different situations, ensuring the needs of the community are met while delivering high-quality support and services.

What the Job Involves

This role involves providing comprehensive support to service users, empowering them to plan and achieve their desired outcomes. You will work both independently and as part of a team to meet service objectives and contribute to the smooth operation of the service. You will work flexibly to ensure residents in Housing for older people and specialist housing receive a holistic service that addresses the needs of the wider community. Managing complex casework is a key part of this role, including issues related to safeguarding, domestic abuse, mental health, and more. Additionally, you will handle property management duties, ensuring compliance with health and safety standards, conducting inspections, and testing dwellings regularly.

Skills

• Independent and team working skills
• Flexible approach to work
• Experience in complex case management
• Knowledge of safeguarding and domestic abuse issues
• Understanding of mental health and older people support
• Proficiency in property and health & safety management
• Strong problem-solving and mediation skills
• Excellent communication and interpersonal abilities