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Family Support Worker - Grade E/F

Plymouth City Council

18th May 2026 - 10th August 2026
£15.56 per hour
Ballard House, West Hoe Road, West Hoe, Plymouth, PL1 3BJ
Collaboration
Compliance Manager
Communication
Safeguarding
Assessment
Organization

Role

Who You Are

You are a dedicated individual passionate about supporting vulnerable children and families. You possess a keen ability to assess needs and work collaboratively with multi-agency partners to provide comprehensive support.

What the Job Involves

This role is situated in the Front Door Service. As a Family Support Worker, you will be responsible for screening and triaging referrals to assess levels of need and risk. You will coordinate appropriate support for families, working closely with multi-agency partners to ensure a cohesive service. Engaging directly with families, you will provide guidance and signpost to early help services in Plymouth, while identifying and responding to any risk factors. Continuous professional development will be supported, and you will fulfill information requests from partner agencies professionally.

Skills

  • Strong communication and interpersonal skills
  • Ability to assess and triage effectively
  • Knowledge of safeguarding and risk assessment
  • Experience in multi-agency collaboration
  • Organized, with attention to detail
  • Professionalism in handling sensitive information
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