Reviews Officer (Homelessness)
London Borough of Waltham Forest
Role
Who You Are
We are looking for an experienced Reviews Officer with a minimum of 3 years of experience in homelessness/housing services. You have demonstrable experience conducting s.202 reviews and possess a strong knowledge of the Housing Act 1996, HRA 2017, and relevant case law. You should have experience working within a London local authority and the ability to conduct detailed and thorough investigations. You excel in writing letters and reports and have the ability to build effective collaborative working relationships across internal services. You are inquisitive, can think on your feet, and can work under pressure and meet deadlines.
What the job involves
This role involves conducting statutory s.202 homelessness reviews under the Housing Act 1996. You will be reviewing decisions on duty owed, suitability, priority need, intentionality, and local connection, applying the Homelessness Code of Guidance, Review Regulations, and relevant case law. You will draft clear, legally defensible review decision letters within statutory timescales, work with Housing Options & Support teams, Legal Services, and partner agencies, and monitor compliance while contributing to service improvements.
Skills
- 3+ years experience in homelessness/housing services
- Experience with s.202 reviews
- Knowledge of Housing Act 1996 and HRA 2017
- Experience with London local authority
- Detail-oriented investigation skills
- Strong letter and report writing skills
- Effective collaborative relationships
- Inquisitive and quick-thinking
- Work under pressure
- Ability to meet deadlines