Service Coordinator Fostering and Permanence
Camden Council
Role
Who You Are
You are experienced in fast-paced, citizen-focused environments with a strong foundation in customer service. You have excellent communication skills and the ability to manage sensitive and complex information diplomatically and confidentially. Experience in a children's and young people's service, along with awareness of key guidance and legislation in this area, is essential. You should be adept at using IT systems and databases and have a track record of effectively managing administrative systems.
What the Job Involves
As a Service Coordinator in Fostering and Permanence, you will facilitate efficient service delivery by supporting processes and using technology creatively. Your role involves supporting prospective carers, maintaining oversight of permanency planning, coordinating meetings, responding to information requests, and providing administrative support. You will actively contribute to improving processes and ensuring the team is equipped to achieve strategic objectives. The position requires adaptability to Camden's agile working framework.
Skills
- Excellent customer service and communication skills
- Experience in children and young people's services
- Proficiency with software packages, systems, and databases
- Strong problem-solving abilities and initiative
- Ability to prioritize work and meet deadlines
- High levels of literacy and numeracy
- Knowledge of administrative systems and practices
- Experience with financial and statistical databases
- Ability to handle sensitive conversations with tact and sensitivity