Building Surveyor - Diagnostics (PO7)

Introduction The Diagnostic Surveyor will be responsible for visiting customers in their home and identifying defects which are the Councils responsibility to repair.They will be required to undertake training.

Primary Job Function To deal with repair issue cases referred to them, diagnose the cause and arrange for works to be carried out. This will include the assessment of condensation cases and drafting reports for presentation tom the High Value Repair Panel.

DUTIES AND RESPONSIBILITIES Carry out building inspections as necessary to diagnose the cause of building defects, raise work orders using National Housing Federation Schedule of Rates or specifications as appropriate. To assist in the preparation of reports for senior managers, including those of a policy or strategic nature. To produce professional technical reports and present them to the High Value Repair Panel. To manage subsidence and structural failure cases in association with specialist external consultants. To assist the Legal Disrepair and Diagnostics Manager in the development of policies and procedures relating tom the Repairs Service. Undertake Quality Assurance checks on works in progress or completed. Have a good working knowledge of relevant legislation, Building Regulations and Codes of Practice. As and when required, attend meetings, including those held out of normal working hours. Understand the repair responsibilities of the Council in relation to Tenants and Leaseholders, including Leaseholder consultation requirements. Provide a prompt, courteous and helpful response when dealing with queries from customers, their representatives, other agencies and internal colleagues. Monitor and oversee works on site. Agree variation requests and manage payment system. Maintain proper and accurate electronic records. To carefully and accurately record all necessary project information to assist in the control of the project, identifying any relevant matters to the Diagnostic Surveying Manager in a timely fashion. Obtain quotations and tenders in line with the Councils Procurement procedures and manage delegated Project Budgets. To advise on the best development and use of the systems and liaise with staff in those sections to make full use of the systems, ensuring harmony between operational procedures and system requirements. To ensure that services are provided in accordance with the Council’s commitment to “Best Value” and high quality service provision to customers/clients. To ensure that the requirements of all relevant Health and Safety legislation and the Council’s relevant policies are fully observed. To ensure that the services which are provided are appropriate to the needs of the people of Islington, particularly disadvantaged groups, in accordance with the Council’s Equal Opportunities Service Delivery policy. To carry out responsibilities with due regards to the Council’s Equal Opportunities Employment policy. To perform any other reasonable, minor and non-recurring duties, appropriate to the post, as determined by the Diagnostic Surveying Manager.