Support Worker (Sc5)

Key responsibilities The post holder will be part of the Islington Provider Services Residential and Respite services. Islington Provider Services provides services which enable individuals to maximise their independence, building on their strengths and enabling people to live healthy independent lives for as long as possible in their own homes, or the place they call home. We provide a range of services for Adults in Islington who are over the age of 18 with a range of needs including; learning disability, physical and sensory needs, mental health and older people. Services are delivered 24 hours a day 7 days a week. Islington Provider Services are currently undergoing a major transformation and the future direction is for the services to become increasingly multi agency and the services may need to change in line with service development requirements. The post holder will be based within our residential and respite services but may be required to work flexibly across Provider Services. • Orchard Close is a 7-bed residential care home for adults with learning disabilities and complex health needs. The service provides 24hr support to residents who live there on a permanent basis. Residents are supported with all aspects of daily living. Residents are supported in a person-centred way using support plans, activity timetables, risk assessments, health action plans, hospital passports, SLT instructions, M&H instructions and behavioural guidelines. Complex medical care is undertaken by the district nursing team • To be eligible for our services a person must have a diagnosis of Global Learning Disability and be under the ILDP service The post holder will deliver care and support to people in accordance with their personalised support plans. This may include personal care tasks, domestic tasks and acquiring independent living skills. Care and support is given in an enabling way and the focus is on maximising independence. The Support Worker will work closely with health and social care professionals, who are involved in the care planning. The post holder will report directly to the either the Team Leader/Assistant Manager. The post holder will exemplify best practice in working with adults in strengths based and person-centred way, connecting people with informal, community-based support wherever possible. You and other team members will be fully committed to working in partnership with residents, carers, community-based organisations and other key professionals involved in enabling people to be as independent as they possibly can. This is a physically demanding role and the post holder will be working in environments that may challenge. Flexible working over a 7-day working week is essential to fit in with the needs of the service. This includes participating in shift work including, waking night duties, evenings, weekends and bank holidays as required: • To ensure that there is a strengths-based approach demonstrated in the delivery of care and support as detailed in the persons Support Plan • To carry out Support plans and provision of care and support • To key work a small case load of residents • To report any safeguarding concerns immediately, whether confirmed or suspected, to the Duty Manager in line with the Councils Safeguarding Policies & Procedures • To ensure that the Care Act 2014 is implemented in all aspects of their role • To work with people using our services, carers, families and other professionals to minimise and manage risk whilst enabling the service user to maintain their chosen lifestyle as far as possible • To provide support with medication as detailed in each person’s Support Plan and in accordance with NICE Guideline (NG67) and Services Medication Policy. The term ‘medicines support’ defined as any support that enables a person to manage their medicines • To provide support and assistance with nutritional needs and specific dietary requirements as detailed in each person’s Support Plan • Provide updates on a person’s goals and plans to Team Leaders and Assistant Manager for feedback into multi-disciplinary meetings • To adhere to Islington Council’s policy and procedures in the handling of a person’s personal property including money and keys and ensure all property record keeping is completed accurately • To promptly feedback any progress or changes in a person’s wellbeing, physical health or circumstances to the duty manager or emergency services • To keep concise legible records and complete documentation which complies with organisational and professional standards • To actively recognise the need to liaise with other services and health professionals to ensure best support is provided to meet the needs of the service users and their families • To maintain excellent standards of Infection control at all times adhering to universal precautions • To attend and contribute to multi- disciplinary and other meetings as required • To ensure all work undertaken with people, carers and others is recorded accurately and in a timely manner, using information technology systems to carry out duties in the most efficient and effective manner • To achieve agreed service outcomes and outputs, and personal appraisal targets, as agreed by the line manager • To undertake training and constructively take part in meetings, supervision, seminars and other events designed to improve communication and assist with the effective development of the post and post holder • To carry out duties and responsibilities in accordance with the Council’s commitment to customer service excellence and ensure compliance with the customer care standards • To be committed to the Council’s core values of public service, quality, equality and empowerment and to demonstrate this commitment in the way duties are carried out • To be committed to the Council’s CARE values and ASC principles to demonstrate this commitment in the way duties are carried out. • At all times to carry out responsibilities/duties within the framework of the Council's Dignity for all Policy. (Equal Opportunities Policy) • Ensure legal, regulatory and policy compliance under GDPR, Health and Safety and in area of your specialism identifying opportunities and risks and escalating where appropriate. • To take responsibility of own learning and demonstrate willingness to develop new knowledge and skills required to improve the support provided to our service users. • To undertake other duties commensurate to the grade of the post This Job Description is a guide to the level and range of responsibilities the post holder will be expected to undertake. It is neither exhaustive nor inclusive and may be subject to changes in order to meet legislative requirements, changing circumstances and business demands of the service.