Cessation of Duty (COD) Officer (SO2)
Enfield Council
Who You Are
As a Cessation of Duty (COD) Officer, you are an experienced professional who can handle complex homelessness cases with minimal supervision. You possess strong decision-writing skills and have a deep understanding of housing legislation and statutory guidance. You have the ability to manage cases independently, ensuring that decisions are fair and legally robust while meeting the Council's statutory obligations. You thrive in a collaborative environment, working effectively with internal and external partners while maintaining a person-centred approach.
What the Job Involves
The COD Officer is responsible for managing a caseload of complex homelessness cases, conducting detailed investigations, and making informed decisions regarding the cessation or continuation of statutory housing duties. Key responsibilities include:
- Conducting thorough investigations into complex evidence related to homelessness cases.
- Assessing affordability, suitability, and intentional homelessness to ensure legally compliant decisions.
- Drafting decision letters capable of withstanding legal scrutiny and reviews.
- Liaising with Housing Coordinators, Legal Services, and external agencies as needed.
- Identifying legal, financial, and reputational risks related to homelessness decisions.
- Contributing to service improvement initiatives and policy development.
- Participating in team meetings, training, and continuous professional development.
- Working collaboratively with various departments and partners to address customer concerns.
Skills
- In-depth knowledge of Housing Act 1996 (Part VII), Homelessness Reduction Act 2017, and related legislation.
- Strong decision-making and analytical skills.
- Excellent communication skills, with the ability to converse clearly and effectively in English.
- Experience in casework management and performance reporting.
- Ability to draft comprehensive, legally robust decision letters.
- Proven record of handling complex enquiries and engaging with multiple stakeholders.
- Proficiency in identifying and managing risks related to homelessness decisions.
- Capability to work collaboratively within a multi-disciplinary environment.
- Familiarity with safeguarding responsibilities and equality duties.