Early Intervention Officer (SO2)
Enfield Council
Who You Are
You are an experienced professional who is passionate about preventing homelessness and has a proven background in housing and homelessness prevention services. You possess a solid understanding of relevant legislation, specifically the Homelessness Reduction Act 2017, and have the ability to execute detailed housing assessments and mediations. Your strong communication skills and dedication to providing exceptional customer service make you an ideal candidate for working closely with individuals and families in need of housing support.
What the Job Involves
This role involves working within the Early Intervention Team to prevent homelessness by effectively engaging with residents and conducting thorough housing enquiries. You will be responsible for determining homelessness applications, developing Personal Housing Plans, and making Section 184 decisions. Additionally, the role requires conducting affordability and suitability assessments for both housing payments and private rented sector accommodations. You will also need to liaise with landlords, families, and other service providers to negotiate and mediate on behalf of residents.
Skills
- Experience in homelessness prevention and knowledge of related legislation
- Proficiency in conducting housing enquiries and determining applications
- Understanding of Personal Housing Plans, Section 184 decisions, and suitability assessments
- Capability to perform affordability, income, and expenditure assessments
- Assessment skills for suitability and affordability of PRS accommodations
- Interviewing and negotiation skills with residents and landlords
- Strong front-line customer service and communication abilities
- Desirable: Knowledge of Housing Jigsaw