Business Operations Team Manager (MM1)

Who You Are

An experienced leader with a strong background in operational management within a business support environment. You are proactive, flexible, and have excellent communication skills, capable of managing a team effectively to deliver high-quality services. You are committed to making a difference and care deeply about supporting the Children and Family Services.

What the Job Involves

As a Business Operations Team Manager, you will oversee the smooth running of business operations support across the Children and Family Services. This involves working collaboratively with management colleagues to create and implement support procedures, managing resources to ensure key tasks are prioritized, and directly managing up to 12 officers. You will also be responsible for coordinating board meetings, providing performance reports, and ensuring staff are developed to be multi-skilled. Additionally, you will act as a key point of contact, providing visible leadership and supporting continuous improvements across services.

Skills

• Operational management experience
• Change and efficiency initiative implementation
• Business support environment proficiency
• Strong communication skills
• Performance management experience
• Flexibility to work evenings as required