Community Adaptations Officer (Scale 5)
Enfield Council
Role
Who You Are
You are a knowledgeable and skilled professional with expertise in compliance, performance, and technical advice. You present a positive and professional image, easily communicating technical guidance to customers. You are adaptable and capable of responding to varied and dynamic work demands. You are committed to delivering high-quality services in compliance with all legislative and policy requirements.
What the Job Involves
The Community Adaptations Officer provides essential technical and administrative support within the Integrated Community Equipment Service. This role involves offering customer-focused services, handling technical enquiries, maintaining databases, managing your caseload, and contributing to work projects. You will work collaboratively with various internal and external parties, helping maintain compliance with local and national regulations, and ensuring a safe and secure work environment. The role does not entail supervisory responsibilities but includes supporting the induction and training of staff.
Skills
- Understanding of social care settings
- Technical and administrative proficiency
- Excellent customer service delivery
- Strong organisational and planning skills
- Ability to communicate technical information clearly
- Experience with maintenance and inspection
- Experience working with vulnerable service users